Tele Calling Team Leader
Equitas Small Finance LtdJob Description
Team Leader Tele Calling
- Manage and supervise a team of telecallers (inbound/outbound process)
- Set sales/lead generation targets and ensure achievement
- Monitor daily call activities and track team performance
- Coach, train, and mentor team members to improve productivity
- Conduct call audits and provide constructive feedback
- Handle customer escalations and ensure resolution
- Prepare and maintain daily/weekly/monthly performance reports
- Ensure adherence to company policies, scripts, and compliance standards
- Collaborate with management to improve processes and strategies
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Job requirements
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Sensedge TechnologiesYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 4 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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