Technical Lead - Quality Assurance Engineer

Tech Lead, Quality Assurance Engineering (VisionPlus Tester)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Tech Lead, Quality Assurance Engineering (VisionPlus Tester)

Job Posting Title : Vision Plus Tester

Experience - 5-10 Years

Work Location - Pune

What does a successful Lead Tester do at Fiserv ?

• Execute System Integration, User Acceptance Testing for Vision Plus products.
• Preparation of Functional Test Scope, Development Impact Assessment for Regression
• Identifying Defects and creating tickets in JIRA and Service Point
• Participate in Defect calls to discuss on Open tickets with Build Developers and Batch team operation
• Interactive testing with Developers for trouble shooting the ticket
• Create and evaluate test cases for accuracy and applicability for products under test.
• Communicate testing progress through creating and maintaining test plans.
• Find bugs and validate specifications through black box testing techniques (like test matrices, combination testing, and risk analysis)
• Develop automated tests with the appropriate technologies.w
• Design and implement tools that improve efficiency in manual testing.       

What you will do:

• Conduct testing activities including test planning, execution, and closure.
• Define goals and objectives for the QA team.
• Ensure continuous improvement by regularly cross-training peers across technologies.
• Set and manage metrics for proper test data management to avoid inconsistencies and inaccuracies.
• Implement and adopt stable strategies from different portfolios and business units.
• Automate maximum regression cases using Utilities.
• Use sprint/release metrics (defect trends, automation coverage, cycle time) to identify bottlenecks and drive continuous improvement.
• Drive continuous testing by expanding automation coverage and integrating regression/smoke suites into CI/CD where applicable.
• Collaborate with Product Owner/Business during backlog refinement to ensure requirements are testable and acceptance criteria are clear (shift-left).
• Own QA deliverables within Agile/Scrum sprints, aligning test strategy, execution, and sign-off to the Definition of Done.

What you will need to have:

• Bachelor Degree or Engineering with equivalent work experience
• Experience in major VisionPlus modules such as CMS, FAS, TRAMS, ITS, LMS and VMx.
• Proven experience in Quality Assurance Engineering, preferably within the financial services industry.
• Hands-on experience with test automation tools.
• Solid understanding of AWS Cloud Applications and Mainframe Utilities.
• Excellent skills in defining goals, objectives, and setting metrics for QA processes.
• Strong strategic planning and organizational skills.
• Ability to estimate testing efforts, perform risk-based testing, and manage commitments within sprint capacity.
• Experience with Agile ALM tools (e.g., Jira/Confluence) for story/defect tracking, reporting, and documentation.
• Proven experience working in Agile teams (Scrum/Kanban) and delivering quality in time-boxed iterations.

What would be great to have:

• Experience with implementing and utilizing API testing.
• Knowledge of VISA/Mastercard/Amex Simulators.
• Proven track record of improving ROI through strategic test automation initiatives.
• Strong grasp of various QA methodologies and ability to adapt strategies from different portfolios and business units.
• Exposure to BDD/TDD collaboration patterns and using fast feedback loops to reduce defect leakage.
• Knowledge of CI/CD quality gates, test reporting, and maintaining automation suites as part of the delivery pipeline.
• Experience supporting Agile at scale or coordinating QA across multiple squads/portfolios.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Experience Level

Senior Level