Business Intelligence and Analytics Manager
Birlasoft LimitedJob Description
Technical Lead-Enterprise Apps
Area(s) of responsibility
JD - CRMA
Key Responsibilities
• Execute the analytics roadmap aligned with business priorities.
• Partner with business heads to identify and deliver high-impact analytics and AI use cases.
• Development of executive dashboards, operational reports, and advanced analytics
solutions.
• Drive analytics across DMS, CRM (Salesforce), ERP, Telematics, and Manufacturing
systems.
Required Skills & Experience
• 8–10 years of experience in analytics, BI, or data-driven roles.
Technical & Analytics Skills
• Strong experience with BI tools such as Power BI, Tableau, or Salesforce Analytics.
• Advanced SQL skills; working knowledge of Python or R preferred.
• Experience in predictive analytics, forecasting, anomaly detection, and recommendations.
• Solid understanding of data modeling, data warehousing, and ETL/ELT processes.
• Exposure to CRM, ERP, DMS, and large-scale transactional datasets.
Business & Domain Skills
• Good understanding of manufacturing, automotive, or industrial business processes.
• Experience with sales, service, inventory, warranty, or dealer performance analytics.
• Ability to translate business problems into measurable analytics outcomes.
Experience Level
Senior LevelJob role
Job requirements
About company
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