Telesales Executive

• HR Nana Gandhale - 8080639493
• Outbound/Inbound Calling: Initiating calls to potential customers (cold calling) or handling inbound inquiries to promote products/services.
• Sales Closing: Persuading customers to purchase, renew subscriptions, or upgrade services.
• Lead Generation & Management: Identifying prospects and nurturing leads to convert them into active customers.
• Record Keeping: Accurately documenting customer interactions, purchases, and contact details in a CRM system.
• Objection Handling: Addressing customer concerns and overcoming hesitation with product knowledge.
• Achieving Targets: Meeting daily, weekly, or monthly call volume and sales revenue targets.

Required Skills and Qualifications

• Communication: Strong verbal skills, professional phone etiquette, and active listening.
• Sales Acumen: Proven experience in sales, negotiation, and closing techniques.
• Technical Proficiency: Ability to use CRM software and navigate computer systems efficiently.
• Resilience: Ability to handle rejection and work under pressure to meet targets.
• Education: High school diploma, with a degree in marketing or business often preferred.

Working Conditions

• Environment: Typically in an office, call center, or remote (work-from-home) setting.
• Tools: Telephone, headset, computer, and CRM software.
• Hours: Flexible hours, including evenings and weekends, are common.