Telesales Executive

Telecaller – Job Role & ResponsibilitiesJob TitleTelecaller / Business Development Executive (B2B)

Job SummaryThe Telecaller is responsible for generating business leads by contacting potential clients, qualifying enquiries, scheduling meetings for the sales team, and maintaining positive customer relationships. The role focuses on promoting the company's interior design and turnkey contracting services to corporate and commercial clients.

• Key ResponsibilitiesMake outbound calls to prospective clients from the provided database.
• Handle inbound enquiries professionally and convert them into qualified leads.
• Explain the company's interior design, office fit-out, industrial interior, and turnkey services.
• Schedule meetings and site visits for the Business Development team.
• Follow up regularly with prospects through calls, emails, and WhatsApp.
• Maintain accurate records of all interactions in CRM or Excel.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate with the Sales and Design teams for client requirements.
• Build long-term relationships with existing and potential customers.
• Collect client feedback and update management regularly.
• Required SkillsExcellent communication skills in English, Hindi, and Marathi (preferred).
• Good telephone etiquette and convincing ability.
• Basic knowledge of MS Excel, Word, and email.
• Strong negotiation and follow-up skills.
• Ability to work under targets and deadlines.
• Positive attitude and professional behaviour.
• Preferred QualificationGraduate in any discipline.
• 1–3 years of experience in telecalling, customer service, or B2B sales.
• Experience in the interior, construction, architecture, or real estate industry is preferred.
• Performance KPIsDaily outbound calls completed
• Qualified leads generated
• Meetings/site visits scheduled
• Follow-up completion rate
• Lead-to-opportunity conversion
• Customer satisfaction
• Working Hours Monday to Saturday
• 10 AM to 7 PM