Vendor Personnel
Eclerx Services
Work from Office
Full Time
Min. 2 yearsJob Description
Vendor Personnel
Description
ServiceNow Development
Responsibilities
• Strong hands-on experience in ServiceNow Development
• Expertise in:
o SAM Pro (Software Asset Management Professional)
o ITOM modules (Discovery, CMDB, ACC)
o Normalization & Data Reconciliation
• Proficiency in JavaScript and Glide APIs (GlideRecord, GlideSystem, etc.)
• Experience with Flow Designer, Service Catalog, and workflow automation
• Hands-on experience with Now Assist / AI capabilities in ServiceNow
• Strong experience in ServiceNow integrations:
o REST & SOAP APIs
o Kafka / Hermes Kafka event-based integrations
• Knowledge of dashboards, reporting, and performance analytics
• Solid understanding of ITSM processes
• Strong problem-solving and communication skills
Job role
Job requirements
About company
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