Aftersales Executive
The Impact EngineFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Job highlights
15 applicants
Job Description
Pay: ₹25,000.00 - ₹35,000.00 per month
Job Title:
Aftersales Executive (CRM)
Hiring For: Elem Furnishing –Represented by The Impact Engine
Salary Range: ₹25,000 – ₹35,000 per month (depending on experience and skills)
Work Schedule: 11:00 AM – 8:00 PM
Work Mode: On-site
Working Days: Sunday operational (weekly off in rotation)
Location: Elem, Ahead Lalpur Fruit Market, Devpuri, Pachpedinaka, Raipur, Chhattisgarh
Role Overview
We are hiring an Aftersales Executive to manage customer information, ensure timely follow-ups, and support after-sales coordination to provide a seamless customer experience. The ideal candidate should have strong communication skills and the ability to systematically track and manage customer interactions.
Key Responsibilities
- Maintain and regularly update customer details in the CRM system
- Monitor orders, delivery timelines, and service-related updates
- Coordinate with internal departments to ensure smooth order execution and after-sales support
- Plan and conduct customer follow-ups for feedback, delivery confirmation, and service requirements
- Address customer concerns and escalate issues to the relevant teams when necessary
- Prepare and share periodic reports on follow-ups, complaints, and service progress
- Ensure accurate documentation and proper record maintenance for all customer communications
Requirements
- Prior experience in CRM handling, after-sales, or customer service coordination is preferred
- Proficiency in Excel and report preparation
- Strong communication and customer interaction skills
- Well-organized, detail-focused, and capable of handling multiple follow-ups efficiently
Experience:
- CRM software: 1 year (Preferred)
Language:
- English (Required)
Location:
- Raipur, Chhattisgarh (Required)
- Work Location: In person
Job role
Job requirements
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GENIUS HRTECH LTDYou can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Raipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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