Store Manager

Job Description – Store Manager

Designation: Store Manager

Industry: Retail / Jewellery / Luxury Sales

Experience Required: 2–8 Years

Location: As per company requirement

Job Summary

We are looking for an experienced and dynamic Store Manager to lead daily store operations, drive sales performance, and ensure excellent customer service standards in a premium jewellery retail environment. The candidate will be responsible for team handling, achieving sales targets, maintaining visual merchandising standards, and delivering an exceptional customer experience.

Key Responsibilities

• Manage complete store operations efficiently
• Achieve monthly and quarterly sales targets
• Lead, motivate, and supervise the sales team
• Ensure excellent customer service and customer satisfaction
• Handle customer queries, complaints, and escalations professionally
• Maintain inventory accuracy and stock management
• Monitor billing, cash handling, and daily store reports
• Ensure proper visual merchandising and store presentation standards
• Conduct staff training and performance monitoring
• Coordinate with management for business growth and promotional activities
• Ensure compliance with company policies and operational procedures

Required Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Sales and target-oriented approach
• Customer relationship management
• Knowledge of retail operations and inventory handling
• Problem-solving and decision-making skills
• Basic computer and billing software knowledge

Qualification

• Graduate in any discipline
• MBA / Retail Management preferred

Preferred Candidate Profile

• Experience in jewellery, fashion, lifestyle, or luxury retail preferred
• Presentable personality with strong customer handling skills
• Ability to work in a fast-paced retail environment

SalaryBest in Industry + Incentives + Other Benefits