Telecalling Executive

Job Title: Telecalling Executive - Sales & Operations

Location: Remote

Experience: 0.5 to 2 Years

Educational Qualification: 12th Pass / Any Graduate Degree

Job Overview

We are looking for a motivated and enthusiastic Telecalling Executive - Sales & Operations to join our team. This role is perfect for graduates in the early phase of their careers who are eager to make a mark in Sales and Operations.

As an Telecalling Executive - Sales & Operations, you will play a key role in driving sales and supporting the day-to-day operations of the company.

Key Responsibilities

Sales:

• Generate and qualify leads through both inbound and outbound channels (calls, WhatsApp, email, social media)
• Own the entire sales funnel – from first contact to deal closure
• Achieve weekly and monthly revenue targets by upselling add-on services (e.g., personalised reports, priority consultations).
• Track and report pipeline metrics, providing clear forecasts to management.
• Gather customer feedback and relay market insights to the product and marketing teams to shape new offerings.

Operational Support:

• Assist in the daily operations of the company, including coordination between different stakeholders and ensuring efficient workflow.
• Take necessary actions in real time to ensure no disruptions

Data Management:

• Maintain accurate records and databases, handle documentation, and assist in MIS report generation for management review.

Process Improvement:

• Identify areas for process optimisation and contribute to the implementation of more efficient operational practices.

Customer Support:

• Provide support to clients and customers by addressing inquiries and resolving issues promptly.

Product Support:

• Making and changing product configurations to support operations, running marketing campaigns, recruiting and onboarding astrologers, etc.

Misc:

• In an early age startup it is hard to mention all possible responsibilities, as they evolve over time with the nature and scale of business. Over and above what is mentioned above, keep an open mind and help out

Key Skills and Qualifications

• Educational Background: Any graduate
• Aptitude: Strong analytical and problem-solving skills, with the ability to think on your feet.
• Communication: Excellent verbal and written communication skills.
• Flexibility: Ability to adapt to changing priorities and work in a fast-paced environment.
• Ambition: A strong desire to learn, grow, and take on more responsibility over time.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with basic software tools. Comfort with reporting tools is an added plus.
• Must own a Laptop and Smartphone

Why Join Us?

• Growth Opportunity: Be a part of a rapidly growing startup where your contributions have a direct impact on the company's success.
• Dynamic Work Environment: Work in a collaborative, innovative, and fast-paced environment that encourages creativity and continuous learning.
• Career Development: Opportunity to learn from industry leaders and grow your career in operations and management.
• Competitive Salary: A competitive compensation package tailored to your experience and skills.

Jotish is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees