Field Collection Executive

Job Summary:

A Field Collection Executive is responsible for visiting customers to collect overdue payments, maintaining positive customer relationships, and ensuring timely recovery of outstanding dues. The role requires strong communication skills, negotiation ability, and willingness to travel.

Key Responsibilities:

Visit customers at their residence or workplace to collect pending payments

Follow up on overdue accounts and ensure timely collections

Negotiate payment plans with customers when required

Update collection status and customer feedback in the system

Maintain accurate records of daily visits and collections

Handle customer queries and resolve issues related to payments

Ensure compliance with company policies and legal guidelines

Achieve assigned collection targets on a monthly basis

Requirements:

Minimum qualification: 10th / 12th / Any Degree

Prior experience in field collection or sales (preferred but not mandatory)

Good communication and interpersonal skills

Two-wheeler with valid driving license (preferred)

Basic knowledge of mobile apps / data entry

Ability to handle pressure and meet targets

Key Skills:

Communication & negotiation

Customer handling

Time management

Problem-solving

Field work adaptability

Salary & Benefits:

Fixed salary + Incentives based on performance

Travel allowance