Collection Executive / Officer

Responsible

for regularly updating the client on the cases assigned for debt

recovery from their delinquent customer under JLG loans.

Reviewing

customers and analysing potential defaulters.

Understanding

default reasons and reporting to management.

To

keep a tab on due calling data and update the new contacts and addresses

of the customer and guarantor.

Responsible

for process implementation of Cash Receiving and Cash Register.

Review

problematic accounts by understanding the issues and provide them better

repayment structure.

Visiting

customers, guarantor and references.

Issue

repossession order in co-ordination with BM.

Collection

of due payments effectively and efficiently.

Understanding

OD status of all Assigned Centres/clients.

Resolution

of ODs, fully and partially.

Quality of task performed in

terms of efficiency, effectiveness, timely productivity.

Monthly collection

productivity for all assigned clients/ centres (Bucket Wise

Resolution / Roll

Backs).

Reduction

in total assigned DPD clients of centres on monthly basis.

Reduction

in OD movement for all assigned clients/centres month on month Basis.

Regular

visit other than centre meeting to all assigned clients.

Centre outstanding/OD/NPA of

zero collection centres approaching to threshold.

Reduction

in non-payment clients and centres.