Bookends Hospitality Private Limited

Customer Relations Executive

Bookends Hospitality Private Limited
Ichchhapor, Surat Region
₹15,000 - ₹30,000 monthly

Fixed

₹15,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

3 applicants

3 applicants

Job Description

Key Responsibilities ● Take regular updates from the operations team regarding ongoing projects. ● Update clients about project progress, delivery status, delays, dispatch, installation, and pending requirements. ● Coordinate between sales, operations, production, and clients to avoid communication gaps. ● Maintain a list of active projects with current status. ● Inform the Sales Head if any project is delayed or if client escalation is expected. ● Share clear updates with clients through WhatsApp, call, or email as required. ● Collect missing information from clients when required by the operations team. ● Help ensure that clients receive timely responses after order confirmation. ● Support client satisfaction by keeping communication transparent and professional. and Make Prediction Report Expected Output ● Clients receive regular project updates.  

Job role

Work location
Work locationX-05, Gujarat Hira Bourse, Gem & Jewellery Park, Plot X-03 X-04, Hazira Rd, Ichhapore GIDC, Kavas, Surat, Gujarat 394510 Ichchhapor, Surat Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationDiploma
Skills
SkillsCustomer Relations
English level
English levelBasic English
Age limit
Age limit18 - 30 years
Gender
GenderMale

About company

Name
NameBookends Hospitality Private Limited
Address
AddressX-05, Gujarat Hira Bourse, Gem & Jewellery Park, Plot X-03 X-04, Hazira Rd, Ichhapore GIDC, Kavas, Surat, Gujarat 394510 Ichchhapor, Surat Region
Job posted by Bookends Hospitality Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Jul 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!