Receptionist Cum Telecaller

We are looking for a friendly and organized Receptionist cum Telecaller who can manage front desk operations while also handling outbound and inbound calls. The ideal candidate should have strong communication skills, a pleasant personality, and the ability to multitask efficiently.

Key Responsibilities:

• Greet and assist visitors in a professional and courteous manner
• Manage front desk operations, including handling inquiries and directing visitors
• Answer, screen, and forward incoming calls
• Make outbound calls to clients/customers for follow-ups, inquiries, or promotions
• Maintain records of calls and visitor logs
• Handle basic administrative tasks (filing, data entry, scheduling appointments)
• Coordinate with internal teams for smooth communication
• Ensure the reception area is clean and presentable

Requirements:

• Proven experience as a receptionist, telecaller, or similar role is preferred
• Excellent verbal and written communication skills
• Good phone etiquette and interpersonal skills
• Basic computer knowledge (MS Office, email handling)
• Ability to multitask and stay organized
• Positive attitude and customer-focused approach

Preferred Skills:

• Experience in customer service or sales calling
• Ability to handle multiple calls efficiently
• Strong listening and problem-solving skills