Senior Technical Service Engineer - Pump Systems

Senior Engineer - Technical Service

Technical Service Engineer

Surendranagar, Gujarat

 

About Us

Del Pd Pumps & Gears  as Ingersoll Rand Inc. (NYSE:IR), has emerged as the leading & dominant rotary positive displacement gear pump manufacturer of Indian subcontinents offering widest range of most compact, reliable, efficient & elegant rotary gear, twin gear & triplet win gear pump for all viscous and semi-viscous liquid applications. Company started it’s business in year 1980 as a small proprietary venture to design, develop, manufacture & market these pumps starting with small, low cost, general purpose gear pumps as a standard product readily available though network of dealers. The company followed brick & mortar economy with consistence commitment to produce quality embedded product. Company also addressed the typical pumping problem peculiar while handling viscous liquid and also offered free guidance in selective, installing & using such pumps to ensure constant growth of the company and expand into OE & Project business.

 

Job Summary

The Service Engineer is responsible for installation, commissioning, maintenance, troubleshooting, and repair of centrifugal and gear pumps at customer sites. The role requires strong mechanical expertise, hands-on field service experience, and customer interaction to ensure optimal pump performance and customer satisfaction.

Key Responsibilities

• Install, commission, and test centrifugal and gear pumps at customer locations
• Carry out preventive, predictive, and breakdown maintenance of pumps and pumping systems
• Diagnose and resolve issues related to flow, pressure, vibration, noise, leakage, overheating, and seal failures
• Perform pump dismantling, inspection, reconditioning, alignment, and reassembly
• Handle replacement and fitting of mechanical seals, bearings, shafts, impellers, gears, and couplings
• Conduct performance evaluation and basic troubleshooting of pump-motor assemblies
• Provide on-site technical support, operational guidance, and training to customer personnel
• Ensure adherence to safety standards and company quality procedures during service activities
• Prepare detailed service reports, inspection reports, and job completion documents
• Coordinate with production, quality, spares, and sales teams for technical resolution
• Support warranty claims, root cause analysis (RCA), and corrective/preventive actions
• Travel extensively to customer sites and attend emergency service calls when required

Qualifications & Experience

• Diploma / BE / BTech in Mechanical Engineering (preferred)
• 1–5 years of experience in servicing centrifugal and gear pumps
• Freshers with strong fundamentals and industry exposure may also be considered

Technical Skills

• Strong knowledge of centrifugal pumps, gear pumps, and pumping systems
• Understanding of pump hydraulics, clearances, materials, and performance curves
• Familiarity with mechanical seals, gland packing, bearings, and couplings
• Ability to read GA drawings, P&ID diagrams, and technical manuals
• Basic electrical knowledge of motors and starter panels (preferred)
• Alignment techniques (dial gauge / laser – added advantage)

Soft Skills

• Good communication and customer-handling skills
• Strong problem-solving and analytical abilities
• Willingness to travel and work independently at sites
• Time management and documentation discipline
• Team-oriented and service-focused attitude

Working Conditions

• Field-based role with frequent travel
• Exposure to industrial environments
• May involve emergency and breakdown service support

Experience Level

Senior Level