Campaign Operations Specialist

Campaign Ops-Digital Banking-Net & Mobile Banking HO Team

                  CVM-BIU

 

Department Campaign Operations ( BIU) Location Mumbai Number of Positions 4 Reporting Relationships Chief Manager Position Grade M1/M2

 

 

 

 

 

 

• Person would be responsible for development of Adobe Campaign Classic workflow on a timely basis with precision as per the requirements.
• Should be able to coordinate with Campaign Managers/Product on queries raised by them and translate them to Adobe campaign workflows.
• Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc.
• Should be a Team player with good communication skills & should be able to work under pressure.
• Design, develop and execute complex rules using Adobe Campaign including Java scripting. 
• Monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications and ensure communications are executed correctly.
• Manage communication status reporting; define standard delivery reports, and create new adhoc reports using available tools (e.g. SQL, Adobe Campaign).
• Analyze key campaign performance metrics and recommend ways to optimize campaign design.
• Help drive the migration of existing communications to the Adobe Campaign platform.

 

 

 

 

 

• Graduate /Post Graduate/MBA/BE with 1-2 years Adobe Campaign Classic experience.  Banking experience would be an advantage.
• Well versed with Adobe Campaign Classic, Java Scripting, SQL, CRMNext, Siebel, macros, excels functions, etc. 
• Problem solving attitude.
• Analytical skills & ability to quickly understand / anticipate the business requirement and outline the business benefit.
• Apply data program techniques and procedures.

Experience Level

Mid Level