Customer Care Executive
Credicus Business Services Private LimitedFixed
₹18,000 - ₹23,000
Average Incentives*
₹2,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹23,000
Average Incentives
₹2,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: PF, ESI (ESIC), Two-way cab
Job Description
Job Role: Customer Service Executive (BPO Voice)
Location: Thane – Kasarvadavali
Job Type: Full-time
Shift: Rotational shifts
Weekly Off: Rotational
Job Description:
We are hiring Customer Service Executives for a voice-based BPO process supporting Yes Bank. The role involves handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction through effective communication.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional manner
Resolve customer queries related to banking services
Provide accurate information and ensure proper call documentation
Maintain quality and productivity standards
Deliver excellent customer service and build positive customer relationships
Eligibility Criteria:
Graduation is mandatory
Freshers and experienced candidates can apply
Good communication skills in English and Hindi (additional languages are a plus)
Willingness to work in rotational shifts and week-offs
Salary & Benefits:
In-hand salary: ₹18,000 to ₹23,000 per month
Maximum CTC: ₹25,500 per month
Performance-based incentives
Pick-up and drop facility from Thane station to office
Work Location: Kasarvadavali, Thane
How to Apply:
Interested candidates can apply by submitting their updated resume.
Contact on: HR Sweeti - 7841001153
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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