Fast And Direct Services

Customer Service Associate

Fast And Direct Services
Thane
₹15,000 - ₹31,000 monthly*

Fixed

₹15,000 - ₹26,000

Average Incentives*

₹5,000

Earning Potential

₹31,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Benefits include:  Overtime Pay, PF, Health Insurance, ESI (ESIC), Two-way cab

Benefits include: Overtime Pay, PF, Health Insurance, ESI (ESIC), Two-way cab

Job Description

Job Title: Customer Service Associate


Job Summary:

We are looking for a customer-focused and enthusiastic Customer Service Associate to provide exceptional support to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through effective communication.


Key Responsibilities

Respond to customer queries via phone, email, chat, or in person.

Resolve customer complaints and provide appropriate solutions.

Maintain a professional and courteous approach while interacting with customers.

Record customer interactions and update information in the CRM system.

Escalate complex issues to the relevant team when required.

Provide accurate information about products, services, and company policies.

Follow up with customers to ensure their issues are resolved.

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelBasic English
Age limit
Age limit19 - 36 years
Gender
GenderAny gender

About company

Name
NameFast And Direct Services
Address
AddressThane, Maharashtra, India
Job posted by Fast And Direct Services

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You can expect a minimum salary of 15,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Aug 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!