Customer Service Executive

Sdc Management Solutions Private Limited

Thane West, Thane

₹16,000 - ₹18,000 monthly

Fixed

16000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Job Description

We are hiring Customer Service Executives for a healthcare appointment booking process. The role involves assisting customers in scheduling and managing healthcare appointments while ensuring a smooth and professional interaction experience.

Key Responsibilities:

  • Handle customer calls related to appointment booking and scheduling
  • Provide accurate information about healthcare services
  • Maintain proper call records and follow-ups
  • Ensure high-quality customer service and satisfaction
  • Coordinate with internal teams if required

Eligibility Criteria:

  • Minimum qualification: Intermediate / Graduation (preferred)
  • Good communication skills in required languages
  • Basic computer knowledge
  • Ability to work in rotational shifts 


Job role

Work location

Lotus Park, Neheru Nagar, Wagle Industrial Estate, Thane West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Regional language

Fluent in speaking Kannada, Bengali, Hindi

Age limit

18 - 60 years

Gender

Any gender

About company

Name

Sdc Management Solutions Private Limited

Address

Lotus Park, Neheru Nagar, Wagle Industrial Estate, Thane West, Mumbai, Maharashtra, India

Job posted by Sdc Management Solutions Private Limited

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