Kotak Mahindra Bank Limited

Customer Service Executive - CCU RL (Retail Asset - Calls, Email)

Kotak Mahindra Bank Limited
Thane
₹25,000 - ₹37,000 monthly

Fixed

₹25,000 - ₹37,000

Earning Potential

₹37,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Process: Customer Service Executive - RA CCU (Retail Asset - Calls, Email)

Company Name: Kotak Mahindra Bank (On Payroll)

Eligibility:

  • Graduate Mandatory
  • Experienced Candidates Preferred
  • Age: 18–32 Years
  • Excellent English Communication Skills
  • No Employment/Education Gap Above 6 Months

Job Role:

  • Handle inbound calls, emails, and chats
  • Resolve customer queries related to Personal Loans, Business Loans, LAP, and Overdraft Products
  • Ensure high customer satisfaction and service quality
  • Cross-sell banking products when applicable

Salary: Upto ₹4.5 LPA CTC (Based on Interview Performance)

Shift Details:

  • 24/7 Rotational Shifts
  • Females: Day Shift (7 AM - 8 PM)
  • 9-Hour Shift
  • 8 Scattered Week Offs Per Month


Apply Now,

Contact For More Details / Information

HR Preeti - 7030023460


Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCustomer service, Telecalling - Customer Service, Banking, Customer support, Cross selling, Domestic calling, Inbound calling, Telecalling, Blended process, Email process, Online banking, Customer care, Banking processes, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameKotak Mahindra Bank Limited
Address
AddressThane, Maharashtra, India
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 25,000 INR and can go up to 37,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 18 Jun 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!