Agile Rays Llp

Customer Support Executive

Agile Rays Llp
Thane
₹14,000 - ₹26,000 monthly

Fixed

₹14,000 - ₹26,000

Earning Potential

₹26,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

6 applicants

6 applicants

Benefits include:  PF

Benefits include: PF

Job Description

Hiring for Customer Service Executive ✨

🏢 Process: Banking Customer Service (Credit Card Support & Cross Selling)

📍 Location: THANE

━━━━━━━━━━━━━━━━━━━

💼 Job Role:

➡️ Handle inbound customer service queries related to HSBC credit cards

➡️ Assist customers with card services, schemes & product information

➡️ Cross-sell relevant credit card offers and banking products

━━━━━━━━━━━━━━━━━━━

✅ Eligibility Criteria:

🎓 Graduate Mandatory

📞 Minimum 6 Months Experience in BPO Inbound Voice Customer Service

🗣️ Excellent Communication Skills Required

━━━━━━━━━━━━━━━━━━━

⚠️ Important Requirement:

✔️ Candidate’s CIBIL Score should be 650+ or 0

✔️ No previous loan defaults or settlement history

━━━━━━━━━━━━━━━━━━━

🕘 Shift Details:

☀️ Day Rotational Shift

⏰ Shift Window: 6:30 AM to 8:30 PM

➡️ Any 9 Hours Working + 1 Hour Break

📅 5 Days Working

🌴 2 Rotational Week Offs

━━━━━━━━━━━━━━━━━━━

💰 Salary Package:

💵 ₹26,000 In-hand

💼 ₹32,000 CTC

━━━━━━━━━━━━━━━━━━━

📝 Interview Process:

➡️ HR Round

➡️ AMCAT Assessment (65% Mandatory)

➡️ Operations Round

➡️ Client Round

━━━━━━━━━━━━━━━━━━━

🚖 Transport Facility:

✅ Centralized Pick-up & Drop Service Available from Thane Station

📢 Excellent opportunity to build your career with HSBC Banking Process!

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
Skillsbpo, Telephonic support, Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameAgile Rays Llp
Address
AddressThane, Maharashtra, India
Job posted by Agile Rays Llp

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You can expect a minimum salary of 14,000 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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