Operation Executive

We are looking for a detail-oriented and organised Operations & Documentation Executive to manage data entry, documentation, application processing, and administrative coordination. The ideal candidate should be proficient in MS Excel, online application portals, and client communication, ensuring smooth processing of applications and efficient office operations.

Key Responsibilities

• Data Management & Documentation
• Enter and maintain accurate data from passports, academic documents, and other records into Excel sheets, CRM systems, and databases.
• Verify information for accuracy and completeness before submission.
• Organize and maintain digital and physical documentation records.
• Generate reports and update trackers regularly.

• Application & Portal Management
• Fill and submit online application forms through university, visa, immigration, recruitment, or government portals.
• Monitor application progress and maintain status updates.
• Ensure all submissions meet prescribed timelines and documentation requirements.
• Coordinate document collection and verification before application submission.

• Candidate & Partner Coordination
• Follow up with students, candidates, clients, and business associates for pending documents and information.
• Provide regular updates regarding application status and next steps.
• Schedule meetings, interviews, appointments, and document submissions.
• Respond to routine inquiries via phone, email, and WhatsApp professionally.

• Office Administration
• Maintain office records, files, and process trackers in an organised manner.
• Manage calendars, appointments, and meeting schedules.
• Coordinate with internal teams and external stakeholders for smooth workflow execution.
• Ensure operational tasks are completed efficiently and within deadlines.

Required Skills

• Proficiency in Microsoft Excel, Google Sheets, Word, and Outlook.
• Strong data entry and documentation skills with high attention to detail.
• Good written and verbal communication skills in English and Hindi.
• Ability to manage multiple tasks and deadlines simultaneously.
• Familiarity with online application portals and document management systems.
• Strong organizational and follow-up skills.

Preferred Qualifications

• Bachelor's degree in any discipline.
• 1-3 years of experience in administration, operations, documentation, education consulting, immigration consulting, recruitment, or customer coordination.
• Experience handling student applications, visa processes, recruitment documentation, or similar workflows will be an advantage.

Key Performance Indicators (KPIs)

• Accuracy of data entry and documentation.
• Timely completion of applications and submissions.
• Follow-up completion rate for pending documents.
• Maintenance of updated trackers and records.
• Response time to students, candidates, and business associates.
• Overall process completion efficiency.

Ideal Candidate Profile

The ideal candidate is highly organised, process-driven, comfortable working with spreadsheets and online portals, and capable of independently following up with students, candidates, and partners while ensuring office operations remain structured and efficient.