Investment Relationship Manager
Kotak Mahindra BankThane
Not disclosed
Job Description
Sky 360-Investment RM-Sky Channel-Product Manager
JD – Investment RM
- Reply to tickets received on Freshdesk from say.hello@kotak.com
- Make outbound calls to customers for NPS
- Make outbound calls to customers for any document requirement / clarification
- Manage their KPIS like CSAT, FRT, count of tickets, AHT etc
- Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.
Job role
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryInvestment Banking, Private Equity & VC
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank
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