Internal Quality Auditor - Service Quality

Sky-Team Manager-Service Quality-Sky Channel-Service Quality

Quality Analyst The Internal Quality Auditor ensures that department processes – and the goods and services that result – comply with the requirements of standards, as well as customer, regulatory, and the organization’s own requirements.   Role / Responsibilities:

• Evaluate production processes for compliance with quality requirements
• Periodically inspect and calibrate auditing tools
• Complete audit targets designed for the day / week / month for various processes
• Assist in development of audit plans, audit schedules
• Identify processes, situations, etc., where department is meeting requirements, as well as identify opportunities for improvement
• Assist audit team in developing audit reports; prepare audit reports and  present audit reports to seniors, as needed
• Assist with follow-up audits, as required
• May be required to develop internal auditing/testing parameters

Reporting Structure:

Reports to the Quality Manager – Senior Manager

 

Requirements:

·         A bachelor’s degree is required

·         Two or more years of internal auditing experience is desirable. Broking background will be given more preference

·         Must have an eye for detail and above-average analytical ability

·         Strong analytical and problem solving abilities are a must

·         Must have solid experience with auditing tools

·         Need exceptional listening, communication, and presentation skills.

·         Must be able to work well with people at all levels of the organization

·         Must be able to work independently and as part of a diverse team of auditors