Mainframe Technical Production Control Specialist

Technical Production Control – Professional I

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Production Control – Professional I

What does a successful Mainframe Technical Production Control Professional do at  Fiserv: 

• Application and Batch monitoring with ability of identifying the abnormalities and report them to concern teams. 

What will you do:  

• L2 production environment support 24/7 - Batch execution and Support along with continuous system availability and deliverables. 
• Hands-on experience with Control-M scheduler, capable of working independently with minimal supervision.
• Hands-on experience in JCL, Easytrieve, and COBOL programming.

• Co-ordination with internal and external stake holders for seamless deliverables. 

• Handle multiple production cycles in parallel, prioritising the failures.  

• Good understanding and working experience on IBM Mainframe utilities. 

• Operational knowledge of Mainframes, OPS/MVS, z/OS, TSO, Console, JCL and Job Scripting is required.

• Good understanding of Service Level Agreements (SLA) and ability to handle P1/P2 incidents effectively.
• Working experience with responsibilities on deliverables, business continuity and service assurance. 

What will you need to know: 

This role demands 3 - 5 years of work experience in banking domain with JCL, VSAM, COBOL, REXX, Control-M, CA7/11 and following functions: 

• Flexible to work in 24/7 shift support. 

• Working experience in resolving Batch failure, Troubleshooting the environmental issues. 

• Working experience in handling Incident, Problem and Change Management process and RCA documentation.  

• Knowledge on Vision plus is Required. 

• Flexible to work in different schedule and on demand to support business functions. 

• Knowledge on VSAM / IAM file management. Foundation level of ITIL or Equivalent. 

• Excellent communication skills in written and spoken English is required. Strong documentation and procedural skills. 

• Ready to undergo training for new products and ability to learn / develop the skills on it. 

What would be great to have:  

• Knowledge on region build, data downsize is added advantage. 

• Knowledge on REXX, CICS, Storage, DASD will be an added advantage. 

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Experience Level

Senior Level