Identity and Access Management (IAM) Administrator

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Global Managed Service – Identity and access Management – Senior

The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables.

Key Requirements / Responsibilities:

• Provide support on variety of Radiant Logic VDS solution capabilities and common technical aspects
• RadiantOne VDS installation and advance configuration setup knowledge/experience required
• Onboarding/integrate new users and applications onto existing VDS capabilities & solutions
• Lead the transition activities for RadiantOne VDS solutions and capabilities from the delivery teams into production services
• Forge strong partnerships with the IAM delivery teams, delivery partners, product vendor partner and operational support teams
• Collaborate with operational support partners to review/assess onboarding requests to ensure alignment with standards, strategy, and industry best practices
• Serve as a Subject Matter Expert (SME) for VDS solutions, Including: infrastructure/topology/architecture, functional capabilities and product configurations
• Serve as an escalation point for the operational support teams
• Author support and operational documentation and SOPs
• Perform support and operational duties during the post-go-live “hyper-care” period, prior to formal transition to operational support
• Participate in user acceptance test (UAT) delivery activities
• Update, manage, and maintain RadiantOne VDS Environments
• Ensure solutions are effectively monitored for function, performance, and capacity
• Strong understanding of enterprise authentication and authorization system
• Strong technical knowledge of authentication and authorization protocols like XML, SAML, LDAP and Kerberos
• Web Single sign-on, AD, attribute-based access control, privileged access management expertise
• Experience in integration of various authentication and identity propagation methods with enterprise applications and/or systems
• Root cause analysis, technology evaluation and design reviews
• Experience in estimating and planning technical work effort and ability to execute within agreed-upon timelines
• Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
• Continuous Integration and Continuous Delivery experience
• Understanding of unique delivery needs within regulated environments
• Web application server knowledge like IIS, Apache, WebLogic, or Tomcat

Qualifications:

• Education:
  • Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing
• Prior experience working in remote teams on global scale

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

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