Relationship Manager - Retail Sales

Relationship Manager - Retail Sales - Housing - EM - Mix Channel - Thrissur - Veekay Towers - JM

Core Responsibilities:

Sales Process Management

o    Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.

o    Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals

o    Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business

o    Develop and maintain strong liaisons with the clients for repeat business or referrals.

o    Maximize number of APFs and increase penetration in the approved APF projects.

o    Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business

o    Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

o    Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area

o    Align with the team on ground lead generation activities for Sales.

o    Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

o    Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

o    Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

o    Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate