Reliance Jio

Digital Repair Specialist

Reliance Jio
Tiruchirappalli
₹20,000 - ₹28,000 monthly*

Fixed

₹20,000 - ₹23,000

Average Incentives*

₹5,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
No English RequiredNo English Required

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 2 days

2 applicants

2 applicants

Benefits include:  PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, Food/Meals

Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, Food/Meals

Job Description

ob Description1. Shortlist, onboard and certify Partner or Technician,2. Ensure availability and manage upgrades or terminations,3. Conduct initial training, reskilling, upskilling, and periodic,refresher programs,4. Deliver hands-on field training through OJTs,5. Track KPIs and performance metrics of partners and technicians,6. Take corrective actions based on evaluation outcomes,7. Guide and support issue resolution within TAT to ensure customer,satisfaction,8. Conduct audits, inventory reconciliation and FTTx device inspections,9. Handle walk-in customer interactions, device repairs and swaps, CRM,entries, and software upgrades,10. Train and support extended service points,11. Travel to touchpoints as per requirement,12. Handle complaint management, out-calling, and coaching Jio,Associates as per needSkills and Competencies1. Customer Focus,2. Communication skills,3. Problem Solving skills,4. Handset repair skills,5. Knowledge of spares operations,6. Knowledge of CRM Systems,7. Technical knowledge and field team management skillsEducation RequiredITI/ Diploma (Preferably in ECE/ Telecommunication/ IT/CS)Experience Required1.5 to 4 Years

Job role

Work location
Work locationTiruchirappalli, Tamil Nadu, India
Department
DepartmentEngineering - Hardware & Networks
Role / Category
Role / CategoryTelecom
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
English level
English levelNo English Required
Gender
GenderMale

About company

Name
NameReliance Jio
Address
AddressTiruchirappalli, Tamil Nadu, India
Job posted by Reliance Jio

You can expect a minimum salary of 20,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Trichy to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Trichy at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Jul 2026. For more details, download apna app and find Full Time jobs in Trichy . Through apna, you can find jobs in 64 cities across India. Join NOW!