Collections Team Leader
CredresolveFixed
₹34,000 - ₹39,000
Earning Potential
₹39,000
Fixed
₹34,000 - ₹39,000
Earning Potential
₹39,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Walk-in interview
Date: 12 May 2026 - 26 May 2026 | Time: 10.00 am - 05.00 pm...
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Job Title: Team Leader – Collections (Regional Process) | Female Candidates Only
Company: CredResolve – AI-Driven FinTech Collections Platform Location: Garuda Mall, Tirupati – 517507 Employment Type: Full-Time
About CredResolve CredResolve is a fast-scaling AI-powered FinTech Collections Platform revolutionizing debt recovery through smart technology and regional language operations. We are expanding our Tirupati hub and looking for a strong people leader to drive our collections team.
Role Overview We are hiring an experienced Female Team Leader to manage and mentor our regional language calling teams (Tamil, Kannada, Malayalam).
This is a leadership role — not a calling role. You will own team targets, agent performance, and recovery outcomes.
Key Responsibilities
- Lead and manage a team of 15–20 Collection Executives
- Monitor daily, weekly & monthly recovery targets
- Conduct live call barging and on-floor coaching
- Analyze Allocation vs. Collection reports and manage dialer strategy
- Ensure 100% RBI & Fair Practice Code compliance
- Handle high-value and escalated customer negotiations
- Drive team training, motivation, and reduce attrition
Who You Are
- 3+ years in Collections & Recovery (Banking / NBFC / Fintech)
- Minimum 1 year in a Team Lead or People Management role
- Fluent in Telugu + at least one of: Tamil, Kannada, or Malayalam
- Strong knowledge of PTP, Skip Tracing, and NPA buckets
- Proficient in CRM tools and Excel (VLOOKUP, Pivot Tables)
Walk-In Interview Details
🕙 Timing: 10:00 AM – 5:00 PM
📍 Venue: CredResolve, 3rd Floor, Garuda Mall, Upstairs Pantaloons, Karakambadi Rd, Tirupati – 517507
📌 Immediate joiners or candidates available within 15 days preferred
Why Join CredResolve?
✅ Competitive salary
✅ Fast-growing AI-driven startup with real growth opportunities
✅ Be part of building a regional collections powerhouse
Job role
Job requirements
Walk-in interview details
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The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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