Business Process Analyst

Business Process Analyst - Vadodara/Chennai

Job Description

As a Business Process Analyst (RD), you will be part of the Reference Data Innovation team focused on automation, product design, testing, and rollout of new solutions. This role is ideal for associates who want to grow beyond BAU operations and gain exposure to new technologies, product lifecycle management, and global projects.

You will work in a dynamic, multinational environment, collaborating with Data Operations, Global Operations Transformation, and Build teams—including development and ML research. You will translate business needs into product requirements, support product design, and ensure end‑to‑end implementation quality.

Key Responsibilities:

• Identify and analyze opportunities for automation in RD, input, and production processes.
• Act as the link between Global Ops Transformation, Data Ops, and Build/ML teams to ensure accurate requirement design.
• Translate needs into user stories, epics, and roadmap inputs.
• Participate in UX‑centered product design activities.
• Support UAT, PoC, and MVP testing with Build teams.
• Create and maintain technical and process documentation.
• Become a subject-matter expert on assigned RD products and tools.
• Ensure product solutions meet requirements and functional expectations.
• Perform gap analysis, testing, and results reporting across global teams.
• Manage project scope, timelines, communications, and quality.
• Create and maintain project work plans and adjust to changing priorities.
• Facilitate project meetings, including senior steering group updates.

Qualifications

• Minimum 2 years of experience in Operations (Input, RD, CI/Output).
• Strong understanding of end‑to‑end operations lifecycle.
• Bachelor’s degree in Science, Engineering, Technology, Mathematics, or a related field.
• In‑depth knowledge of RD tools and platforms (e.g., taxonomies, metadata platforms, category structures).
• Working knowledge of SQL and Python; experience with programming is a plus.
• Strong communication skills in English (written and verbal).
• Proven ability to own tasks, drive progress, and problem‑solve independently.
• Comfortable working in an environment with ambiguity and evolving requirements.
• High learning agility and willingness to explore new methodologies and technologies.
• Ability to build strong working relationships with stakeholders at all levels.
• Experience with project management tools (e.g., Jira, Confluence, Trello) is an advantage.
• Experience in automation or digital transformation initiatives is preferred.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Mid Level