Customer Support Executive

Multi National BPO COMPANY
Vadodara
₹15,000 - ₹21,000 monthly

Fixed

₹15,000 - ₹21,000

Earning Potential

₹21,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

2 applicants

2 applicants

Job Description

Key ResponsibilitiesRespond: Handle customer inquiries across phone, email, chat, social media with empathy and speed.Resolve: Troubleshoot issues, process requests, and escalate complex cases to relevant teams.Inform: Explain products, policies, refunds, and next steps clearly.Document: Log all interactions accurately in the CRM/helpdesk tool.Deliver: Meet KPIs like AHT, FCR, CSAT, and response time.Improve: Share feedback trends with product/ops to improve customer experience.

Job role

Work location
Work locationVadodara, Gujarat, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameMulti National BPO COMPANY
Address
AddressVadodara, Gujarat, India
Job posted by Multi National BPO COMPANY

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You can expect a minimum salary of 15,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Vadodara to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Vadodara at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 May 2026. For more details, download apna app and find Full Time jobs in Vadodara . Through apna, you can find jobs in 64 cities across India. Join NOW!