Warehouse Operations Manager

Role OverviewWe are seeking a reliable and detail-oriented Warehouse Operations Executive to manage the day-to-day operations of a licensed parcel warehouse facility located at Vadodara Railway Station. The role involves overseeing parcel stacking, record-keeping, customer coordination, and ensuring full compliance with Indian Railways rules and contract obligations.

Key ResponsibilitiesWarehouse Operations

•      Manage and supervise the orderly stacking of incoming and outgoing parcel packages within the designated warehouse area.

•      Ensure parcels are accepted only as per Railway rules (no banned, dangerous, or explosive goods).

•      Monitor and regulate entry of authorized vehicles and packages; prevent unauthorized access.

Record-Keeping & Reporting

•      Maintain accurate daily registers (physical or digital) recording Date IN/OUT, commodity details, weight, consigner/consignee info (with Aadhaar & contact number), and charges collected.

•      Issue computerized receipts for all stacking charges collected; maintain digital payment records (UPI, QR codes).

•      Prepare records for inspection by Railway officials at any time upon request.

•      Maintain a complaint and suggestion register at a visible location within the facility.

Security & Compliance

•      Oversee CCTV surveillance system (minimum 90-day recording); ensure cameras are operational at all times.

•      Deploy and maintain adequate fire-fighting equipment within the warehouse area.

•      Ensure all staff carry valid ID cards and are trained for their respective roles.

Customer Relations

•      Interact professionally with parcel leaseholders, rail users, and walk-in customers.

•      Must Understand how the warehouse customers (sales works) and must execute this.

Required Skills & Qualifications

•      Education: Minimum 10+2 (HSC); Graduate preferred.

•      Computer Skills: Proficiency in MS Excel for record maintenance and reporting; working knowledge of MS Word, email, and basic data entry tools.

•      Digital Payments: Familiarity with UPI, QR code-based payment systems.

•      Record-Keeping: Ability to maintain structured physical and digital registers as per Railway norms.

•      Communication: Good verbal communication in Hindi/Gujarati; basic English reading and writing.

•      Integrity & Reliability: High level of honesty; must be comfortable with routine inspections by Railway officials.

Preferred Experience

•      1–3 years of experience in warehouse, logistics, or parcel handling operations.

•      Prior experience working in a Railway, courier, or freight environment is an advantage.

•      Familiarity with GST invoicing and tax compliance is desirable.

Key Attributes

•      Responsible, punctual, and capable of working under minimal supervision.

•      Strong attention to detail in documentation and compliance.

•      Ability to manage a small team and coordinate with Railway officials as required.

•      Comfortable in a dynamic, field-based operational environment.