Medical Ass

Medical Assistant – Doctor OperationsAbout the RoleWe are looking for a Medical Assistant to support our doctors in managing day-to-day patient appointments, medicine inventory, and order/courier operations. The role requires strong coordination, attention to detail, and good communication skills.

Key Responsibilities1. Doctor & Appointment Support

• Assist doctors with their daily appointment schedules.
• Coordinate with patients regarding appointment timings and availability.
• Help manage rescheduling, cancellations, and missed appointments.
• Coordinate with doctors and patients to ensure smooth consultation flow.
• Maintain accurate appointment and patient-related records.

2. Medicine Inventory Management

• Maintain and regularly update medicine inventory records.
• Track stock levels, consumption, and expiry dates.
• Coordinate for timely replenishment of medicines.
• Maintain records of incoming and outgoing medicines.
• Ensure medicines are properly stored and organized.

3. Order & Courier Management

• Process medicine orders generated after doctor consultations.
• Coordinate with patients to confirm order details and delivery information.
• Prepare orders for dispatch and coordinate with courier partners.
• Track shipments and follow up on delayed or undelivered orders.
• Handle basic customer coordination related to medicine deliveries.
• Maintain accurate records of orders, payments, and dispatch status.
• Requirements1–3 years of experience in a medical assistant, clinic operations, pharmacy, healthcare operations, or similar role.
• Good communication and coordination skills.
• Basic knowledge of medicines and healthcare workflows.
• Comfortable working with computers, Excel/Google Sheets, and operational dashboards.
• Strong attention to detail and ability to maintain accurate records.
• Ability to coordinate with doctors, patients, pharmacies, and courier partners.
• PreferredExperience working with an Ayurvedic clinic, pharmacy, healthcare startup, or online consultation platform.
• Knowledge of medicine inventory and order management.
• Experience handling patient/customer communication over WhatsApp and phone.

Employment TypeFull-time