Receptionist / Front Office Executive

Job Summary:

The Receptionist is responsible for creating a positive first impression by greeting visitors, answering phone calls, and providing administrative support. This role ensures smooth front-desk operations while maintaining a professional and welcoming environment.

Key Responsibilities:

• Welcome visitors, clients, and guests in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage the reception area to ensure it is clean, organized, and presentable.
• Schedule appointments and maintain calendars.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain visitor logs and issue visitor passes when required.
• Respond to general inquiries and provide accurate information.
• Perform administrative tasks such as filing, data entry, photocopying, and document preparation.
• Coordinate with internal departments to support daily office operations.
• Monitor office supplies and place orders when necessary.

Qualifications:

• High school diploma or equivalent; an associate's or bachelor's degree is an advantage.
• Previous experience in a receptionist, front desk, or customer service role is preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Professional appearance and positive attitude.