Retail Customer Service Officer
Equitas Small Finance LtdVellore
Not disclosed
Job Description
Customer Service Officer - Retail
- Acquire and maintain merchant overdraft clients from open market/connector for the bank as per assigned targets.
- Ensure that the client is equipped with the needed information and tools to enable them route their business transactions via the bank.
- Ensure that proper knowledge on the legal and technical aspects of the property is understood by the candidate to ensure proper and correct documentation.
- Ensure maintenance and continuance of relationship with acquired standalone Merchant Overdraft clients.
- Achieve individual targets and grow account profitability, while maintaining a high service standard and compliance
- Use credit knowledge for deal structuring
- Closely work with credit, legal, technical, operations and collections team for smother customer on boarding and risk management.
- Renewal management of compliant accounts and closure management of non-compliant accounts.
Cross sell of other products.
Job role
Work locationInclusive Banking - SBL>South>Tamil Nadu>Chennai>Vellore>Vellore>Vellore>1185>Vellore
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameEquitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
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