Customer Support Executive
Fiberx Networks Private Limited
Customer Support Executive
Fiberx Networks Private Limited
Veterinary Colony, Vijayawada
₹10,000 - ₹12,000 monthly
Fixed
₹10000 - ₹12000
Earning Potential
₹12,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
75 applicants
Benefits include: Annual Bonus, PF, Internet Allowance, Health Insurance, ESI (ESIC)
Job Description
Responsibilities: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
Central Excise Colony Raod Number 1, Veterinary Colony, Vijayawada, Andhra Pradesh 520008, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
MS Excel, Basic Computer, Telecalling - Customer Service
English level
Basic English
Regional language
Fluent in speaking Telugu, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Fiberx Networks Private Limited
Address
Central Excise Colony Raod Number 1, Veterinary Colony, Vijayawada, Andhra Pradesh 520008, India
Job posted by Fiberx Networks Private Limited
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