Manager - Business Systems and Transformation (SAP Global Trade Services)

Manager- Business systems & Transformation (SAP GTS)

Date Posted:

2026-06-01

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Are you interested in playing a key role in defining the future of Aerospace and Defense?  If so, we are hiring an ERP GTS Business Analyst– (Plan to Deliver) to help drive our oneRTX: Process & Systems Transformation program. 

The OneRTX: Process & Systems Transformation Program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems. RTX has chosen SAP’s S/4HANA to enable our future ERP system and has largely concluded the strategic definition and design phase and is now entering the initial blueprinting, build and support phases.

The ERP Business Analyst – Global Trade Services is responsible for the successful delivery within each phase of the program:

Blueprint – detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions.
Build – collaborate with an integrated team of external resources and internal RTX team members in the configuration and development of system capabilities.
Testing – support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution.
Cutover & Hypercare – support successful migration from legacy systems to new environments. Support go-live and the continuation of RTX business’ financial and operational performance.

We are seeking an experienced SAP GTS Consultant to design, implement, and support SAP Global Trade Services solutions to streamline our global trade compliance and customs processes. The ideal candidate will have deep expertise in SAP GTS, strong knowledge of international trade regulations, and a proven track record of delivering end-to-end GTS implementations.

You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP’s S/4HANA solution.

Job Responsibilities:

Collaborate with business and other digital team members including cross-functional teams to gather requirements, design solutions, and map business processes to SAP GTS functionality
Collaborate with cross-functional teams to design and implement solutions that leveraging S/4HANA GTS module, enhancing our GTS processes in alignment with desired RTX operating model and industry best practices.
Configure and customize SAP GTS modules, including Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting
Support end-to-end implementation, including system configuration, integration with SAP S4HANA, testing.
Support the creation of new and innovative solutions to support digital and business strategies and common design aspirations.
Support the evaluation of options for bolt-on applications and make recommendations based on functional requirements, desired RTX operating model, and industry best practices.
Assist data team and process teams in data mapping activities and testing.
Document common solutions, including configuration documents, process flows and data policies.
Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope for GTS as part of the program.
Mentor less experienced team members in specific areas of the (Plan to Deliver) business process hierarchy
Ensure that RTX is positioned for future success within all functional areas of (Plan to Deliver)
10% - 25% travel expected

Preferred Qualifications:​

10+ years of experience configuring and supporting SAP GTS including 5 years of GTS experience in S4HANA
Working knowledge of GTS business processes and technical system knowledge in the following areas:
Experience with implementing SAP GTS Module (any A&D industry experience is beneficial)
Experience with implementing Compliance Management, Customs Management
Experience with the integration of SAP GTS module with SAP EWM and other logistics modules
Experience with Intrastat Reporting and customs valuation processes, including duty calculation and preference management is good to have
Experience with setting up Export and Import Legal Control processes, including license determination and embargo checks for sales orders
Experience with Risk Management, in implementing Preference Management to optimize duty savings under trade agreements, in performing risk assessments for trade processes and recommend mitigation strategies withing GTS
Experience in Electronic Compliance Reporting, such as setting up and maintaining electronic communication with customs authorities for automated reporting (via EDI/XML), and ensuring accurate generation of compliance reports, such as intrastat declarations and customs entry summaries
Experience in maintaining and updating compliance master data, such as Export Control Classification Numbers (ECCNs) and Harmonized Tariff Schedule (HTS) codes
Experience with implementing and support of interfaces to 3rd party logistic providers

Experience implementing Extended Warehouse Management highly desirable
Experience working on large, complex A&D enterprise projects -- or similarly regulated, large organization
Experience with agile frameworks/iterative approaches to software development and implementation projects​
Curiosity and Innovation: create a culture of innovation and strive to adopt solutions which allow RTX to grow and utilize new technologies.
Communication and Collaboration: Excellent interpersonal skills with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders. Strong teamwork and collaboration skills.
Problem-Solving: Demonstrated ability to identify system issues, troubleshoot problems, and propose effective solutions. Strong attention to detail and commitment to quality.
Adaptability: Comfortable working in a fast-paced, dynamic environment and quickly adapting to changing business needs and priorities.
Compliance Mindset: Familiarity with financial regulations, controls, and security measures. Experience implementing and maintaining compliance standards within an ERP system.

Required Education:

Bachelor’s degree and 10 years of relevant experience, or Advanced Degree in a related field and seven years of relevant experience

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one work area.

Typically has broad knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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Experience Level

Mid Level