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Ahmedabad (Rural) District Court

Motera Gam

Your Job Is Resolve Queries Of Client Regarding Software.
- Desktop Software Support Executive.
- Providing Online Software Support To Our Client.
- Coordinate With Team For Better Output.
- Fresher/Experience Both Can Apply.

Visual InfoSoft Pvt Ltd

Software Support Executive

Commerce College Hostel

Job Responsibilities:

Provide technical support and troubleshooting for hardware, software, and network-related issues.

Assist in the installation, configuration, and maintenance of IT systems (computers, printers, routers, etc.).

Monitor system performance and ensure uptime and availability of IT infrastructure.

Maintain and update IT documentation, user manuals, and technical records.

Support end-users in using software applications and resolving IT issues efficiently.

Collaborate with cross-functional teams to resolve technical problems and implement solutions.

Ensure data backup and assist with data recovery when needed.

Follow IT policies, security standards, and data protection practices.

Key Skills Required:

Strong knowledge of Windows/Linux operating systems.

Hands-on experience with troubleshooting desktop, laptop, printers, and basic networking.

Familiarity with software installation, antivirus, system updates, and patch management.

Good understanding of network protocols, routers, firewalls, and LAN/WAN setups.

Basic knowledge of server management is a plus.

Strong problem-solving and analytical skills.

Good communication and interpersonal skills.

Preferred Attributes:

Self-motivated and proactive in resolving technical issues.

Ability to work independently as well as part of a team.

Willingness to learn and adapt to new technologies and tools.

Ability to manage multiple tasks and priorities effectively.


Suvarnakala Pvt Ltd

Technical Support Executive

We are looking for a dedicated and customer-oriented Help Desk Executive to handle inbound and outbound calls related to customer complaints, queries, and support requests for banking services. The ideal candidate should have excellent communication skills, a calm and empathetic approach, and the ability to resolve customer issues efficiently while maintaining a professional demeanor.


Key Responsibilities:
Handle inbound and outbound calls from bank customers regarding service issues, complaints, and queries.
Log, track, and update customer complaints in the system accurately.
Coordinate with internal departments (such as operations, IT, and service teams) to ensure timely resolution of issues.
Follow up with customers to confirm resolution and ensure satisfaction.
Provide accurate information about banking products, services, and processes when required.
Escalate unresolved complaints to the concerned authority or supervisor.
Maintain call records, complaint logs, and daily reports.
Ensure compliance with bank policies, data confidentiality, and quality standards.

 
Required Skills & Qualifications:
Graduate / HSC qualified (any discipline).
1–3 years of experience in tele calling, customer service, or complaint handling (preferably in the banking or financial services sector).
Excellent verbal communication skills in English and regional languages.
Strong listening and interpersonal skills.
Ability to remain calm and professional under pressure.
Basic knowledge of banking operations or support processes is an added advantage.
Proficient in using CRM tools, MS Office, and call management systems.

 
Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference.
We look forward to receiving your application.!


TM systems Pvt Ltd

Help Desk Executive

Find the best It Support Jobs In Ahmedabad from top companies. Browse 3+ verified job openings near you and apply today to start your career with Apna.

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It Support Jobs in Ahmedabad - 3 Verified Vacancies

Software Support Executive

Technical Support Executive

Help Desk Executive

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