Senior Operations Associate

Senior Associate - Operations

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

The Operations Specialist position offers exposure to multiple functions within investment operations providing middle and back-office support for our clients. The Operations Specialist role is primarily responsible for transaction processing, new account onboarding, reconciliation, and providing exceptional client service. Responsibilities:• Establish new accounts and process account maintenance items • Execute daily control tasks • Validate New Accounts, Account Maintenance Transactions and Cash Flows to ensure accuracy.• Identify and resolve issues with custodians, banks, and brokers relating to Account Onboarding, Offboarding and Maintenance• Respond to various requests from intermediaries in a timely and professional manner • Participate in department projects as needed

Qualifications

• Bachelor’s degree in business, finance, or related field preferred • 0-5 years’ experience in a related capacity• Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality • Strong verbal and written communication skills required • Strong problem solving skills and attention to detail • Team player with a positive attitude who can effectively train and supervise others• Self-starter attitude • Ability to adapt to change in a dynamic environment• Excellent computer skills, specifically with Microsoft Office products with an ability to quickly learn new software applications, specifically proprietary systems• Hustle, required

Experience Level

Mid Level