Senior Consultant
Jade Global Software Pvt Ltd
Work from Office
Full Time
Min. 8 yearsJob Description
Senior Consultant
Senior Consultant1Experience Required
8–9 Years
Key Responsibilities
Infrastructure Operations & Managed Services
- Manage and support enterprise infrastructure environments across AWS and Azure.
- Administer and maintain Cisco, Palo Alto, F5 Load Balancer, and Cisco Meraki environments.
- Perform proactive monitoring, event management, incident management, problem management, and change management.
- Ensure SLA compliance, service availability, performance optimization, and operational stability.
- Support Microsoft 365 and Teams services.
Monitoring & Observability
- Utilize Splunk, Dynatrace, Grafana, and SolarWinds for monitoring and performance management.
- Conduct trend analysis, capacity planning, alert optimization, and root cause analysis.
- Drive observability and AIOps initiatives to improve operational efficiency.
Server & Infrastructure Administration
- Manage Dell, HPE, and IBM server infrastructure.
- Coordinate patching, upgrades, maintenance activities, and infrastructure lifecycle management.
- Support disaster recovery and business continuity activities.
Project Execution
- Lead and participate in infrastructure deployment, migration, upgrade, and transformation projects.
- Prepare implementation plans, test plans, risk assessments, and rollback procedures.
- Coordinate with internal teams, vendors, and business stakeholders for project delivery.
Automation & Service Improvement
- Identify automation opportunities to reduce manual operational efforts.
- Develop operational runbooks, SOPs, and knowledge management documentation.
- Support continuous improvement and service optimization initiatives.
Technical Skills
- Cloud: AWS, Azure
- ITSM: ServiceNow, Jira Service Management
- Network: Cisco, Palo Alto, F5 Load Balancer, Cisco Meraki
- Servers: Dell, HPE, IBM
- Monitoring & Observability: Splunk, Dynatrace, Grafana, SolarWinds
- Collaboration: Microsoft 365, Teams
Soft Skills
- Stakeholder Management
- Service Delivery Management
- Incident & Crisis Management
- Problem Solving and Root Cause Analysis
- Project Coordination and Execution
- Team Collaboration and Communication
Experience Level
Senior LevelJob role
Job requirements
About company
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