Operations Manager

We are looking for a skilled Operations Manager e to execute & manage our company processes, review various teams responsibilities and ensure smooth functioning of our business processes.

The candidate should be good with communication and proficient with various business facing applications like CRM, Excel, Word, etc. Having prior experience in the finance sector (investment and wealth management) is an added bonus.

Requirements

1. 2-4 years of experience in operations / customer support role

2. Should have good communication skills in Bengali & Hindi. Should have excellent proficiency in writing in English.

3. Should have expertise in applications like Word, Excel, Powerpoint, etc

4. Proficiency with Advanced Excel operations is an added bonus

5. Should be good with operating regular computer applications like email software, file management, CRM software, project management software, etc.

6. Should have a collaborative attitude and help the team members whenever required

Responsibilities

1. Responsible for executing various company processes like financial transactions, client portfolio related operations, managing client data, etc.

2. End-to-end ownership of insurance processes like insurance registrations, renewals, claim processing, etc

3. Need to prepare various business and operational reports to ensure smooth function of the company

4. Responsible for providing prompt services as per the requirements of the clients

5. Need to organize and manage records of a large number of clients and transactions data in our company database

Location

Kolkata

What We Are Offering

1. We offer salaries according to the market standards. It mostly depends on your experience and skills

2. Bonus and incentives offerings throughout the year based on your performance

3. We provide Health Insurance, Term Insurance, Personal Accidental Insurance for all our employees

4. We heavily invest in the personality and skill development of every employee throughout the year

5. We focus a lot on ensuring an excellent work-life balance for every employee

6. We provide easy loan availability options for the employees (for education, emergency, etc.)

7. We provide laptops, phones, etc. and also provide reimbursements for phone bills, internet bills, etc. as per the job requirements

8. We take pride in being able to offer you an excellent work culture and an amazing team to work with