Director of IT Procurement

Director, IT Procurement

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About the Role

Are you an expert in corporate spend optimization and a strong leader of people? Do you know how to look at commercial data, design effective category plans, and guide a team to maximize cost savings?

As the Director of Global Procurement, you will report directly to the Senior Director of Global Procurement. In this role, your focus is divided between two critical areas: building comprehensive category spend strategies to drive financial savings, and providing direct team management to guide our procurement professionals. Working alongside the Senior Director—who focuses on executive alignment and high-level team building—you will ensure the department effectively minimizes costs, optimizes vendor agreements, and executes complex sourcing projects flawlessly.

Core Responsibilities

1. Category Strategy & Cost Savings

• Design and implement global category management strategies across core spend pillars (including IT, Telecom, Facilities, and Corporate Services) to drive measurable bottom-line savings.

• Analyze macro spend data, market benchmarks, and internal demand patterns to identify efficiency improvements and eliminate direct and indirect corporate waste.

• Evaluate and identify purchasing cooperatives or alternative supplier models that deliver better financial value than existing agreements.

• Oversee high-complexity Request for Information (RFI), Request for Quotation (RFQ), and Request for Proposal (RFP) frameworks to ensure optimal commercial outcomes.

2. Team Management & Upskilling

• Manage, mentor, and support a global team of Procurement Partners and Managers, driving accountability for daily sourcing deliverables and targets.

• Coach the team on advanced negotiation tactics, commercial contract reviews, and cost analysis to elevate the department's overall execution capability.

• Ensure the team is executing accurate and timely issuance of Purchase Orders (POs) and contracts in accordance with company compliance policies.

3. Contract Negotiation & Cross-Functional Alignment

• Lead and support high-stakes contract commercial term negotiations regarding pricing, payment terms, and risk mitigation.

• Collaborate closely with the Facilities, IT, and Finance teams to review agreements near expiration, prepare for new bids, and streamline the procurement lifecycle.

• Maintain absolute alignment with ethical procurement standards and enforce corporate compliance across all managed categories.

Qualifications & Skills

Must-Have Qualifications:

• Experience: 12+ years of progressive Corporate procurement and strategic sourcing experience.

• Category Expertise: Demonstrated track record of developing global category strategies that resulted in significant, verifiable financial savings.

• Negotiation & Analytics: Advanced negotiation skills and financial acumen, with expert-level command of spreadsheet architecture (Advanced Excel) to evaluate complex bid results and cost analyses.

• Sourcing Process: Deep knowledge of the overall procurement lifecycle and end-to-end management of multi-vendor RFx operations.

Preferred / Ideal Qualifications:

• Industry Focus: Procurement leadership experience within the BPO, technology, or global professional services sectors.

• Enterprise ERP: Direct experience leveraging data and workflows within Oracle ERP or similar enterprise sourcing platforms.

• Credentials: Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field; professional certifications (e.g., CPSM, MCIPS) are preferred.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Experience Level

Executive Level