Workplace Ambassador / Office Reception & Coordination Executive

Workplace Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Role

We're looking for a personable, organized professional to be the face of our workplace. As a Workplace Ambassador, you'll be the first point of contact for employees, visitors, and vendors, while ensuring our office runs smoothly day-to-day. Think of this as part hospitality host, part problem-solver, part community builder.

You'll create a welcoming environment, coordinate daily operations, and make sure people have what they need to work effectively. This role suits someone who genuinely enjoys helping others and thrives in a dynamic, people-focused environment.

What You'll Actually Be Doing

Front-of-House Operations

• Greeting employees, clients, and visitors as they arrive
• Managing visitor registration, access badges, and meeting room coordination
• Handling incoming calls, deliveries, and mail distribution
• Maintaining reception and common areas to ensure they're presentable and welcoming
• Monitoring building access and alerting security or management to any concerns
• Coordinating conference room bookings and resolving scheduling conflicts
• Setting up meeting spaces with required technology, catering, and materials

Employee Support

• Acting as first point of contact for workplace-related questions and requests
• Logging and triaging maintenance issues, IT problems, and facilities requests
• Coordinating desk moves, seating changes, and workspace adjustments
• Managing office supplies inventory and placing orders as needed
• Supporting new hires with workspace orientation and building access
• Addressing day-to-day employee needs (parking passes, printer issues, temperature complaints)
• Maintaining internal workplace communication boards or digital platforms

Workplace Experience

• Organizing or supporting office events, celebrations, and team activities
• Helping foster a positive office culture and sense of community
• Gathering feedback on workplace services and suggesting improvements
• Supporting wellness initiatives, sustainability programs, or employee engagement activities
• Coordinating food and beverage services (coffee stations, pantry supplies, catering)
• Managing amenity bookings (fitness rooms, collaboration spaces, quiet rooms)

Administrative Coordination

• Maintaining vendor relationships (cleaners, caterers, maintenance contractors)
• Tracking workplace expenses and processing invoices
• Updating workplace documentation, contact lists, and emergency procedures
• Assisting with health and safety compliance (visitor logs, emergency drills)
• Supporting workplace data collection (occupancy tracking, space utilization)

What We're Looking For

Required

• 1-3 years experience in hospitality, customer service, reception, or office coordination roles
• Exceptional interpersonal skills and professional demeanor
• Strong organizational abilities and attention to detail
• Comfortable handling multiple requests simultaneously without getting flustered
• Proactive problem-solver who takes initiative rather than waiting to be told what to do
• Proficiency with Microsoft Office, calendar systems, and workplace management platforms
• Flexibility to adapt to changing priorities throughout the day
• Discretion and professionalism when handling confidential information

Helpful

• Experience in corporate office environments or workplace services
• Background in hospitality or event coordination
• Familiarity with workplace technology (video conferencing, desk booking systems, visitor management software)
• Basic understanding of facilities operations
• Multilingual skills (depending on your location)

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.