Order to Cash Operations Senior Analyst-Voice

Order to Cash Operations Senior Analyst-Voice

Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The person will be responsible for leading a team of collections associates or serving as a subject matter expert for Collections.
What are we looking for? • Accounting, Finance or any Business-related course • At least 3-4 years work experience Others ? Min B1T language proficiency ? Collections background is required ? Prior team lead or SME experience of at least 1-2 years required ? Experience in Accounting EPRs (Oracle, SAP) is required ? Written and spoken ability to communicate in English for Accenture interaction ? Previous accounting experience/studies in particular AR ? Must be a good team player ? Responsibility and accuracy in the completion of received tasks ? Ability to solve urgent matters and work under pressure ? Flexibility, especially in the period of month/quarter/year-end closing ? Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus) ? Experience with accounting systems is required ? Microsoft Office skills ? Client industry experience a plus Working Conditions • Moderate to no travel depending on project involvement • Cyclical work shift including work hours at night • Overtime and On-Call may be required • Client holidays are observed instead of Philippine or local holidays
Roles and Responsibilities: • Responsibility for activities assigned by the Collections Manager • Process A/R billings, adjustments, and write offs • Understand and perform Accounts Receivable supervisory role if and when needed • Provides required business unit reporting and other required information, when needed • Track and reconcile daily/monthly AR balance • Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface) • Investigating into situations where invoices and customer information requirements may contradict. • Generate repayments for erroneous customer payments or overpayments