Mahindra And Mahindra Limited

Territory Manager - Customer Care

Mahindra And Mahindra Limited
Raipur
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 4 yearsMin. 4 years

Job Description

Senior Customer Care Manager

Responsibilities & Key Deliverables

  • Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products.
  • (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and Dealerships.Develop and Update Literature for existing products (Operators Manual, Parts catalogue.
  • Service Manual, Wall Charts, DATA book.Create e- CATALOGUE (Parts) for all New Models.Design special Service Tools for New Products so as to improve Service quality at Dealerships.Enabling the MEC Team to impart Training on New Products. (Provide technical inputs, Training aids, faculty

Preferred Industries

Automobile
Tractor

Education Qualification

Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture

General Experience

4-7 years of Experience

Critical Experience

System Generated Core Skills

Communication Skills
Customer Sensitivity
Consumer Focus
Customer Relationship Management (CRM)
Customer Support
Manpower Management
Dealer Relationship Management
Negotiation
Training & Development
Revenue Generation
SAP
Service Planning
Service Readiness Assessment
Team Building
Territory Coverage Optimization
Warranty Management
Designing Customer Experience
Service Orientation
Capability Building
Service Quality
Service Management

System Generated Secondary Skills

Experience Level

Senior Level

Job role

Work location
Work locationRaipur, Raipur, IN
Department
DepartmentSales & BD
Role / Category
Role / CategoryEnterprise & B2B Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 4 years

About company

Name
NameMahindra And Mahindra Limited
Job posted by Mahindra And Mahindra Limited

Similar jobs you can apply for

Marketing
Bastar Dairy Farm Private Limited

Sales & Marketing Manager

Bastar Dairy Farm Private Limited
Raipur
₹20,000 - ₹60,000*
Field Job
Full Time
Min. 5 years
Good (Intermediate / Advanced) English
Hdfc Sales Pvt Ltd

Business Development & Sales Executive

Hdfc Sales Pvt Ltd
Raipur
₹10,000 - ₹22,000*
Field Job
Full Time
Any experience
Basic English
Kinaara Enterprise

Relationship Officer

Kinaara Enterprise
Raipur
₹15,000 - ₹30,000*
Work from Office
Full Time
Min. 1 year
Basic English
Bajaj Capital

Client Relationship Executive

Bajaj Capital
Raipur
₹15,000 - ₹20,000
Work from Office
Full Time
Any experience
Basic English

Sales Executive

Sr Consulting Services Private Limited
Modapra, Raipur
₹12,000 - ₹15,000
Work from Office
Full Time
Min. 2 years
Basic English
Alfa Hitek Engineering Services

Field Sales Executive

Alfa Hitek Engineering Services
Tagore Nagar, Raipur
₹30,000 - ₹35,000
Field Job
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 4 to 7 years are eligible to apply for this job. You can apply for more jobs in Raipur to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Raipur at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Raipur . Through apna, you can find jobs in 64 cities across India. Join NOW!