Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PostgreSQL Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and analyzing various components of essential business systems. This role requires a proactive approach to identifying issues, investigating root causes, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system components to maintain stability and performance, while collaborating with different teams to facilitate timely resolution of challenges that impact business continuity.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of best practices for system monitoring and issue resolution.
- Support junior team members by sharing knowledge and providing guidance on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in PostgreSQL Administration.
- Experience in database performance tuning and optimization.
- Strong knowledge of backup and recovery procedures for relational databases.
- Ability to manage database security, including user roles and permissions.
- Familiarity with monitoring tools and scripting for automation of routine tasks.
- Understanding of high availability and disaster recovery concepts in database environments.

Additional Information:
- The candidate should have minimum 3 years of experience in PostgreSQL Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.