Deputy General Manager - Materials Quality Assurance and Supplier Quality for Rubber and Plastic

Responsibilities & Key Deliverables

Preferred Industries

Education Qualification

The ideal candidate will possess formal educational qualifications that build a solid foundation in engineering principles and applied sciences relevant to materials quality and manufacturing processes.

• Bachelor of Engineering (B.E.) in a Science or Engineering discipline, emphasizing materials engineering, mechanical engineering, or polymer science, is essential to understand the technical complexities of rubber and plastic materials thoroughly. M.Tech would be an add-on.

Additional certifications or training in quality management systems (such as AS9100, ISO/TS 16949), failure analysis, or supplier quality management will be advantageous and support your capability to excel in this role.

Hands-on familiarity with material testing methodologies, destructive testing techniques, and statistical process control further complements the formal education and ensures proficiency in the comprehensive responsibilities of this position.

General Experience

The role requires a diverse set of experiences that collectively ensure the candidate can manage complex quality assurance challenges and lead cross-functional initiatives in a high-stakes production environment.

• Proven experience in optimising incoming materials inspection plans specifically for agricultural machinery or heavy equipment sectors, focusing on defect prevention via robust destructive testing techniques.
• Demonstrated expertise with supplier quality management processes for rubber and plastic materials, including managing supplier audits, process validations, and non-conformance handling in a manufacturing context.
• Extensive involvement in warranty analysis and reliability engineering, including root cause analysis, failure mode evaluation, and implementation of corrective and preventive actions to improve product longevity and customer satisfaction.
• Hands-on knowledge of coordinating with cross-disciplinary teams such as R&D, manufacturing, and field service to resolve quality and supplier-related challenges efficiently.
• Experience leading teams responsible for materials quality assurance activities and navigating the complexities of special process governance, including heat treatment and painting operations.

Experience in the automotive or farm equipment industry is highly beneficial for addressing the specific challenges related to rubber and plastic component quality and durability.

Critical Experience

Critical prior experience expected for candidates includes expertise in the lifecycle management of rubber and plastic materials within manufacturing and quality assurance domains. This encompasses:

• Deep familiarity with failure analysis methodologies for material and component-related warranty claims, including advanced testing for fatigue, overload, tensile, and torsional failures.
• Strong background in supplier quality engineering, especially in evaluating and improving processes for seals, gaskets, hoses, adhesives, and related polymeric materials.
• Proficiency in overseeing Production Part Approval Process (PPAP) submissions and managing related supplier and process issues to ensure seamless product introduction and sustained quality.
• Experience leading special process audits related to critical manufacturing steps such as heat treatment and plating, with the ability to impose stringent quality controls and continuous improvement.
• Thorough understanding of material testing protocols, including destructive testing and laboratory validation techniques, to underpin sound technical decisions on material acceptance or rejection.
• Track record of leading multifunctional teams that blend materials quality, supplier quality, testing services, and special process management to deliver cohesive quality solutions.

Such critical experience should reflect a commitment to quality assurance excellence, strategic problem-solving, and leadership within complex manufacturing environments, preparing the candidate to contribute significantly to Mahindra & Mahindra Ltd’s quality objectives and business goals.

System Generated Core Skills

System Generated Secondary Skills