Associate Director - Consulting and Program Management

• Support the scoping and design of priority programs and key initiatives within the broader BSI Consulting and Program Management portfolio.

• Lead cross-functional teams to deliver high-impact programs aligned with international business priorities, driving commercial growth and operational excellence.

• Drive Process Excellence initiatives using Lean Six Sigma, digital technologies, data management, and domain expertise to improve efficiency and effectiveness of business processes.

• Collaborate with cross-functional and global stakeholders to scope, design, and execute priority programs, ensuring alignment with organizational goals.

• Act as a champion for AI/GenAI adoption, identifying opportunities to leverage advanced tools and technologies across programs and projects.

• Contribute to capability building initiatives, strengthening expertise in functional/commercial domains, Lean Six Sigma, and core consulting & program management capabilities.

• Proactively manage and strengthen stakeholder relationships across international markets, ensuring delivery aligned with BSI’s “gold standard” of excellence and innovation.

• Coach and mentor Senior Consultants and Consultants, fostering a culture of collaboration, learning, and continuous improvement.

• Role model Novartis values — Inspired, Curious, Unbossed, and Integrity-driven — while promoting a “One Team, Shared Impact” mindset.

Essential Requirements

• Extensive experience managing end-to-end project lifecycles, including planning and execution of complex programs, preferably within commercial and/or pharmaceutical environments.

• 10+ years of experience in Process Excellence, ideally within pharmaceutical, life sciences, or healthcare industries, with exposure to consulting and/or program management.

• Proven ability to operate in a consulting-led, matrixed, and global environment, engaging and influencing diverse stakeholders.

• Demonstrated success in applying consulting methodologies and tools, including the use of AI/GenAI to solve complex business challenges.

• Bachelor’s degree (minimum), preferably in Science, Engineering, Business Administration, or Economics.

Desirable Requirements

• Master’s degree in a relevant business-related discipline.

• Additional certifications such as Lean Six Sigma (Black Belt/Master Black Belt), Agile, Change Management, Enterprise Communications, Project Management, Product Management, Facilitation/Coaching, Design Thinking, or ITIL are highly preferred.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve. 

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture 

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards