AI Builder - Marketing Technology
Razorpay Software Pvt LtdJob Description
AI Builder
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
About the Role :
We are looking for an AI Builder – Marketing to join Razorpay’s Central AI Initiatives team and build AI-powered solutions that improve marketing effectiveness at scale.
This role combines AI, marketing, automation, and analytics to solve high-impact business problems across customer acquisition, lifecycle marketing, campaign optimization, personalization, content automation, and marketing intelligence.
You will work closely with Growth, Performance Marketing, CRM, Brand, Product Marketing, Analytics, and Product teams to identify opportunities, build scalable AI systems, and drive measurable business outcomes.
Roles & Responsibilities :
Identify and solve marketing problems using AI across acquisition, engagement, retention, and campaign optimization.
Build and deploy AI-powered solutions for personalization, customer segmentation, content generation, marketing automation, and analytics.
Design and implement systems leveraging LLMs, prompt engineering, RAG, and workflow automation.
Partner with Marketing, Growth, Analytics, and Product teams to define high-impact use cases.
Build dashboards, intelligence systems, and internal AI tools to improve marketing productivity and decision-making.
Own projects end-to-end, from ideation and prototyping to deployment and optimization.
Qualifications :
3–5 years of experience in software engineering, AI/ML, marketing technology, growth tech, or related technical roles.
1–2+ years of hands-on experience building AI-powered products or systems in production.
Strong experience with LLM ecosystems (OpenAI, Anthropic, Gemini), prompt engineering, RAG, and AI workflow orchestration.
Exposure to marketing automation, CRM, customer analytics, campaign performance, or MarTech ecosystems is preferred.
Experience with tools such as Airflow, Kafka, GCP, Docker, and frontend technologies like React is a plus.
Ideal Candidate Profile :
We are looking for candidates who have built AI-driven marketing, growth, or automation systems and can independently take ideas from problem identification to production.
Strong resumes will demonstrate:
Experience solving marketing or growth problems using AI
End-to-end ownership of production systems
Exposure to MarTech, SaaS, FinTech, Growth Tech, or Product-led organizations
Strong execution, problem-solving, and stakeholder management skills
Experience Level
Mid LevelJob role
Job requirements
About company
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