Sr. Executive-Site lead

Sr. Executive-Site lead

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description – Site Facility Executive / Sr. Executive (Front Office & Facilities)

 

Role Overview

We are looking for a dynamic and proactive Facility Executive/Sr. Executive to manage end-to-end site operations, including front office management, soft services, and client coordination. The ideal candidate should have strong operational control, excellent interpersonal skills, and the ability to ensure seamless workplace experience.

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Key Responsibilities

1. Front Office & Workplace Experience

•             Manage front office operations ensuring a professional, welcoming, and seamless visitor experience

•             Supervise reception, helpdesk, and guest management activities

•             Ensure adherence to visitor protocols, access management, and escalation handling

•             Act as the first point of contact for employees and visitors

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2. Soft Services & Housekeeping Management

•             Oversee housekeeping operations, hygiene standards, and cleaning schedules

•             Ensure restrooms, cafeteria, meeting rooms, and common areas are maintained to high standards

•             Monitor manpower deployment, attendance, grooming, and productivity

•             Drive continuous improvement in service quality and cost optimization

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3. Vendor & Contract Management

•             Manage housekeeping, pantry, and front office vendors

•             Review vendor performance through SLAs/KPIs and ensure compliance

•             Support cost-saving initiatives through vendor negotiations and process efficiency

•             Ensure timely billing verification and documentation

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4. Client & Stakeholder Management

•             Act as a key interface between client and operations team

•             Build strong working relationships and ensure high client satisfaction

•             Participate in review meetings, audits, and feedback sessions

•             Address queries, complaints, and escalations in a timely and professional manner

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5. Administration & Compliance

•             Ensure compliance with company policies, safety, and audit requirements

•             Maintain records, MIS reports, and documentation for audits

•             Support facility audits, inspections, and compliance checks

•             Ensure adherence to EHS and statutory requirements

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6. Pantry & Consumables Management

•             Monitor pantry operations and consumable usage

•             Control inventory, minimize wastage, and ensure cost efficiency

•             Maintain hygiene and service standards in cafeteria/pantry areas

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7. Continuous Improvement & Cost Optimization

•             Identify opportunities to enhance efficiency and reduce operational costs

•             Implement process improvements and standardization

•             Support initiatives for sustainability and workplace experience enhancement

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Required Skills & Competencies

•             Strong communication and interpersonal skills

•             Excellent client handling and stakeholder management

•             Problem-solving attitude with quick decision-making ability

•             Strong operational and team management skills

•             Good knowledge of facility operations, housekeeping standards

•             Proficiency in MS Office and reporting

•             Candidate should be confident

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Experience & Qualification

•             Graduate in any discipline (Hospitality/Facilities Management preferred)

•             3–7 years of experience in facility management / corporate site operations

•             Experience in managing front office + soft services in corporate offices

Location:

On-site –Chennai, TN

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.