Associate Director - Business License Management

Associate Director- Business License

KPMG is currently seeking an Associate Director / Senior Manager to join our Business License practice.
About us
The KPMG Global Services (KGS) Tax is a diverse team spread across multiple cities in
India. We provide tax and compliance services to KPMG Firms globally. Our core services
include Business Tax, Global Mobility, Indirect Tax, Global Transfer Pricing, Global Trade
Compliance and Tax Technology delivered by our professionals, who are known for their
technical acumen and business insights to deliver exceptional client service.

 

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Roles & Responsibilities:

•Portfolio Ownership & Strategy
o Own the Business License portfolio—set goals, Key Performance Indicators (KPIs), and governance; ensure client satisfaction across engagements.
o Conduct final/Client-level reviews of complex engagements, guide issue resolution and risk posture.
o Assist the go-to-market, M&A, and local office teams to identify targets and scope for business license and registration services

•Financial & Resource Management
o Prepare annual client budgets and staff budgets; manage utilization, productivity, and cost optimization.
o Oversee Budget vs Actuals; drive corrective actions and ROI on improvements.
o Analyze and manage the engagement financial data, including client billing

•Stakeholder & Relationship Management
o Build and maintain US stakeholder relationships; lead cadences and escalations; negotiate delivery improvements.
o Monitor transitions of new clients; define work plans and success criteria.

•People Leadership
o Lead performance management, succession planning, hiring/onboarding,
and building capability.
o Create an environment of open feedback and coaching, support career
progressions.

•Risk, Compliance & Audits
o Ensure firm-wide compliance standards; lead audits and remediate systemic
issues; uphold information security.

•Transformation & Growth

o Sponsor automation/analytics initiatives (Alteryx, Macros, AI); deliver measurable productivity and quality gains.
o Expand BL services - pull more work to KGS by building Stakeholder / client trust.

 

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Mandatory technical & functional skills
oHighly proficient in MS Office; strong analytical and advisory skills.
oDeep technical proficiency in US Direct/Indirect Tax compliance; multi-jurisdiction rule expertise.
oExpertise in Indirect Tax applications and Alteryx to manage complex engagements.
oFinancial planning, budgeting, and portfolio management skills.
oStrong analytical and advisory skills.
oSecond level / Final review of most complex engagement tasks related to US business license and tax registration
oOversee the preparation and delivery of business license and tax registration services

 

Key behavioral attributes
oInspires teams; presents perspectives and outcomes with impact.
oBuild and Manage engagements seamlessly; proactively shares best practice, ideas, information & insights with colleagues, stakeholders to build own credibility and develop networks and solutions.
oProactively gets involved in solving problems; planning contingencies and ensuring the deliveries are on time.
oProvides performance support through mentoring; demonstrates business & financial acumen.

▪Educational qualifications
oMaster’s degree in Accounts/Finance preferred
oGood to have professional certification eg. CPA, CA, CMA

▪Must Have
oExceptional written and oral communication skills
oStrong skills in indirect tax information systems, including strong project management skills, go to market and the ability to analyze client business needs
oProficiency in Microsoft Excel, PowerPoint, Project, Visio or process mapping software and strong technical awareness and basic knowledge of global indirect tax issues

▪Work experience
oTotal: 10–12 years
oRelevant: 8-10 years in Business Licensing (multi-team/process portfolio
leadership).

 

#KGS
#LI-AJ2

Experience Level

Mid Level